Shipping Policy
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Shipping Information
At Cory, we are committed to delivering your favorite hot sauces, seasonings, and BBQ rubs quickly, safely, and efficiently. Our goal is to ensure every order arrives in excellent condition and ready to bring bold flavor to your table.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been prepared and shipped, you will receive a confirmation email with tracking information (when available).
Shipping Timeframes
Estimated delivery times may vary depending on your location and carrier availability.
- Standard Shipping: 3–7 Business Days
- Expedited Shipping: 1–3 Business Days (where available)
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, holidays, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on the destination, package size, and selected shipping method.
Any applicable taxes, duties, or additional fees required by local regulations are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive tracking details via email. Tracking updates are provided by the shipping carrier and may take up to 24 hours to appear after shipment.
Damaged or Lost Packages
We carefully package every order to ensure it arrives safely. If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.
To help us resolve the issue quickly, please provide:
- Your order number
- Photos of damaged items or packaging (if applicable)
- A brief description of the issue
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Cory is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
If you notice an error in your shipping details, please contact us immediately before your order is dispatched.
International Shipping
International shipping may be available to select destinations. Delivery times, customs processing, duties, taxes, and import fees vary by country and are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping, delivery times, or your order status, please contact our customer support team.
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